Privacy policy

Information you provide

Account registration can collect your email, name, company and intended use. Google sign-in uses the account information returned through the existing authentication provider. Billing workflows use Stripe; do not send card details through support messages.

Address validation processes submitted address components. Spreadsheet workflows process uploaded files and store job information and results for account use. Feedback and support can include the text and result information you choose to submit.

First-address experience

The anonymous lookup uses a server-side session linked to a browser cookie. The session can retain the entered address, returned result and continuation context so you can review the same address and continue after signing in. IP-aware controls help limit abuse. A new address requires account access after the first lookup.

Do not submit personal information unrelated to the address you want to evaluate. Public lookup is not an anonymous bulk-upload service.

Usage information and cookies

Addrex uses cookies and browser storage for authentication, session continuity and website analytics. Analytics can record page visits, interaction events, referral information, device/browser context and session identifiers. Service records can include request counts, response times, errors, account identifiers and abuse-control information.

Browser settings can restrict cookies and storage. Doing so may affect sign-in, first-address continuity and other functionality. These identifiers can relate website events within a session.

How information is used

• Provide address results, account features, uploads and downloads.
• Authenticate users, manage usage and process authorized payments.
• Diagnose errors, protect the service and investigate abuse.
• Understand website use and improve product workflows.
• Respond to feedback, support requests and applicable legal obligations.

Storage and deletion

Retention varies by workflow and record type. Account uploads, job results, usage records and submitted feedback may remain stored beyond an individual request. This policy does not promise zero retention for real-time requests or a uniform deletion interval for files, operational records and backups.

To request access, correction or deletion, contact [email protected]. Include enough account context to identify your request, without sending passwords or API keys. We may need to verify your identity and explain any applicable retention requirement before completing a request.

Service providers

The current service uses Supabase for authentication, Stripe for payment processing, and Cloudflare for public network delivery and protection. Provider processing depends on the feature you use. Addrex also operates application and data services directly.

Security and data sources

Use HTTPS and protect your account credentials. See security and data quality for the current scope of our statements. No online service can guarantee against every unauthorized access or loss.

Reference datasets can carry source-specific licensing and use restrictions. Access to validation or intelligence results does not grant a right to extract the underlying reference datasets.

Policy changes and contact

We may update this policy as service behavior changes. The date above identifies this version. For privacy questions or requests, contact [email protected] or use the contact page.